FAQs
- Where is WellOne located?
- What are your hours?
- Can patients from anywhere use WellOne services?
- Are you accepting new patients?
- What type of insurance do you accept?
- What if I don't have insurance?
- Do WellOne healthcare providers see patients in the hospital?
- How do I get prescription refills?
Where is WellOne located?
WellOne has three locations in Rhode Island: Burrillville, Foster, and North Kingstown.
See our “Locations” page for addresses and directions. (Locations.)
What are your hours?
Pascoag site (36 Bridge Way):
Medical Care: M-F 8:30 AM-8:00 PM; Sa 8:30 AM-4:30 PM
Dental Care: M, W, F 8:30 AM-5:00 PM; Tu & Th 8:30 AM-6:00 PM
Behavioral Health Services: M- F 8:00 AM-4:00 PM;
Mammography/Radiology: T-Th 9:00 AM – 5:00 PM
Lab Services: M-F 7:30AM-1:00PM & 2:00PM-4:30PM; Sa 8:00AM-12:00PM
Foster site (142A Danielson Pike):
Medical Care: M-F 8:30 AM-5:00 PM
Dental Care: M & F 8:30 AM-5:00 PM; Tu-Th 9:30 AM-6:00 PM
Lab Services: M-F 7:30AM-4:00PM
North Kingstown site (308 Callahan Road):
Medical Care: M-F 8:30 AM-5:00 PM; Sa 8:30 AM-4:30 PM
Dental Care: M-F 9:30 AM-6:00 PM
Lab Services: M-F 7:30AM-4:00PM
We will be adding evening hours at our North Kingstown site in the Summer of 2010, as well as offering Behavioral Health services at this location as of May 1, 2010.
Can patients from anywhere use WellOne services?
Yes. Our traditional service areas includes the towns of Burrillville, East Greenwich, Exeter, Foster, Glocester, North Kinstown, Scituate, Smithfield, and West Greenwich, Rhode Island. However, we treat patients from nearly every Rhode Island city and town. Patients from neighboring communities in Massachusetts and Connecticut are also welcome.
Are you accepting new patients?
Yes. We are always accepting new patients and welcome the opportunity to provide our services to new patients.
What type of insurance do you accept?
WellOne accepts most major insurances including Rhode Island Medical Assistance as well as major credit cards and has special programs for patients with limited or no health insurance.
WellOne is a participating provider of Blue Cross & Blue Shield of RI, Blue Chip, UnitedHealthcare, Medicare, Rhode Island Medical Assistance, Neighborhood Health Plan of Rhode Island, Aetna, Healthmate, and certain others. In addition, we offer a sliding fee scale that is based on income and family size.
What if I don't have insurance?
WellOne has eligibility workers on staff who can provide assistance to patients in accessing needed health or social services or enrolling in various financial assistance programs including WellOne’s Financial Assistance Program, the Rhode Island Rite Care Program and the Rhode Island Women’s Cancer Screening Program.
Learn more by calling any of our three Rhode Island locations.
Do WellOne healthcare providers see patients in the hospital?
No. We have arrangements in place with several “hospitalist” providers to care for our patients while in the hospital. Hospitalists are chosen because they focus only on inpatient medicine, so you have a dedicated team of hospital-based physicians during your hospital stay. Because hospitalists spend their days at the hospital rather than in our office, they are available when you need them in the hospital and have developed expertise in providing care in the highly technical hospital setting. Since your primary care provider knows you best, the hospitalist will communicate with your healthcare provider throughout your hospital stay.
How do I get prescription refills?
We ask that you request your pharmacy to contact us via fax for a refill requests. This reduces phone calls to WellOne and enhances medication safety through written requests and authorizations for refills.